Listed below are clients associated with our Partner, Arise.

*All other clients on our website are not affiliated with Arise*

 

Per our agreement with Arise, we are not allowed to disclose the names of our Clients in a public forum.   For more information on exact clients, you’d have to set up your profile and submit your background check etc.

Please note that ALL clients listed here require a training class, which does cost a fee and is paid by the Agent.  It is considered your on the job training and is required.  

Pay for clients range between $8/hour to $16 per hour and depends on the client. – Once you complete your profile on Arise and become a member of our IBO, you’ll have access to the pay scale for each client. 

These opportunities change daily.  What you see here may not be reflected in your portal.

*Intervals = 30 minute blocks of time


Cruise Line CompanyClass  8/21/17 – 10/06/17 -$79 Cert Fee

Service Type: Sales/ Customer Service

Direct Sales Calls:

  • Inbound calls for assistance with booking a cruise from client’s customers.
  • Inbound calls for assistance with cruise specific questions, quotes and more!
  • Maintain top sales performance by showcasing expert sales techniques and overcoming customer objections.
  • Possible outbound calls to client-designated internal support departments, client’s customers for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

Casino Calls:

  • Inbound calls for assistance with client specific promotions from client’s customers.
  • Possible outbound calls to client-designated internal support departments, client’s customers for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.

Suggest 10 Interval (5 hour) SOW per week

  • 10 intervals (5 hours) required on a Saturday or Sunday or a combination of bothIntervals Available*
  • 24 Hours a day
  • 365 days a year/7 days a week
    *Subject to change based on client needs

Popular Air & Travel Company Class 9/5-2/27 – $149 Cert Fee – Very long Class – VERY high end client
Specific equipment is required and available for purchase or financing through client. 

Service Type: Customer Service

  • Handle calls and emails from customers with issues relating to activities such as website issues, profile issues, property issues, and more.
  • Provide knowledgeable, friendly client service to the worldwide clients community and properly resolve customer challenges as needed by phone and/or email
  • Research and troubleshoots problems using available resources
  • Escalate issues appropriately
  • Respond professionally to inbound contacts, including urgent situations
  • Compose thoughtful, articulate, and accurate messages, or customizes prepared responses to customer emails

Suggest 10 Interval (5 hour) SOW per week

  • 10 intervals (5 hours) required on a Saturday, Sunday, and/or Monday Call centersIntervals Available*
  • Monday – Friday 6:00 PM – 10:00 PM EST – During Certification SOW
  • 7 Days per Week
    6:00 AM – 4:00 PM EST- During Production SOW
    5:00 PM – 3:00 AM EST – During Production SOW

 


Vacation Exchange CompanyClass 9/21/17 through 11/30/17 – $129 cert fee 

Service Type: Sales and Customer Service Inbound Calls

  • Assist members in placing their wait-list requests for a resort that is currently unavailable.
  • Offer members alternative vacation options if their first choice is unavailable.
  • Sell membership packages by advising members of the features and benefits.
  • Solve member concerns for first call resolution, ultimately avoiding escalation.

Suggested 20 interval (10 hour) SOW per week

  • 6 intervals (3 hours) required on a Saturday or Sunday or a combination of both

    Intervals Available*
  • Monday – Friday 9am-11pm EST
  • Saturday 10am-8pm EST
  • Sunday 10am-6pm EST
    *Subject to change based on client needs. Peak call volume is Monday-Friday from 2pm-8pm EST

Cable CompanyClass 9/11/2017-11/03/2017 – $49 cert fee

Service Type: Sales & Customer Service

  • Assist customers with billing or video technical repair inquiries
  • Review, analyze and respond to customers’ billing inquiries
  • Resolve customers’ open issues or questions
  • Troubleshoot technical issues
  • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service

Average 30 Intervals (15 hours) SOW per week

  • 15 Intervals (7.5 hours) required on Saturday, Sunday and Monday or a combination of the 3 days.

Intervals Available

  • 8:00 am – 12pm EST
  • 5:00 pm – 10pm EST
    *Subject to change based on clients needs

Popular Family Resort  – 9/13/17 – 10/26/17 – $69 cert fee

Service Type:  Inbound Customer Service Calls

  • Assist callers who wish to make reservations for Lodging, Dining Plans, Tickets, Air, Packages, or asking general question about those areas.
  • Agents will service the Program by providing high level customer service to existing and new Guests while matching their wishes and desires with relevant products and services.

Suggested 30 interval (15 hour) SOW per week

  • 10 intervals (5 hours) required on Saturday, Sunday or any day 6 PM – 11 PM ET

Intervals Available

  • 365 Days a Year
  • 7 AM – 11 PM ET
  • Majority of intervals available Friday, Saturday and Sunday
    *Subject to change based on clients needs

Popular Office Supply Company 7/21/17 – 8/28/17 – $79 cert fee

Service Type: Sales & Customer Service

  • Sales Focus: Entry of caller’s orders with minimal instances of errors
  • Always making recommended associated up and cross-sells
  • Recommending comparable products when requested items are unavailable
  • Stay current on products, promotions and procedures
  • Caller and Customer Service Focus: Ability to empathize with and prioritize caller needs
  • Exude patience and ownership with each caller
  • Ability to resolve conflicts and set appropriate expectations with callers
  • Ability to determine caller needs and provide appropriate solutions

Suggested SOW is 30 intervals (15 hours) per week
Intervals Available*

  • Monday through Friday 7am-11pm EST
  • Saturday 9am-8pm • Sunday 9:30am-8pm EST
    *Subject to change based on client need

Energy Company8/21/17 – 10/09/17 – $49 cert fee

Service Type: Inbound retention, customer service and sales

  • Review, analyze and respond to customer billing inquiries
  • Offer eligible customers home warranty solutions
  • Resolve customer issues or questions
  • Processing payment deferrals
  • Attempt to save customers who may be moving, unhappy with the plan or current rate

Suggested 30 interval (15 hour) SOW per week*

  • 10 intervals (5 hours) required on Saturday and/or Sunday each week

Intervals Available

  • 10am-1opm EST
  • Weekdays, Saturday and Sundays at times the day starts earlier and ends later as needed
  • 365 days per year, 7 days per week
    *Subject to change based on clients needs

Tax Company – Class dates – 9/11/17 – 10/06/17 – $49 cert fee

Service Type: Customer Service & Software Tech Support

  • Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.
  • Research, analyze and determine an appropriate course of action for customers.
  • Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments.
  • Serve as ambassador for the clients brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
  • Document all issues, resolution and follow up actions
  • Agents that provide service during peak season (January – May, 2018) will be required to use clients video screen share to assist customer via one-way video.

Suggested 20 interval (10 hour) SOW per week

  • Peak Weekend Requirement: Eight intervals (4 hours) required on Sat 10/14/17 & Sun 10/15/17 or a combination of both
  • Peak Day Requirement: Ten intervals (5 hours) on Monday 10/16/17

Intervals Available: 

  • 10/9/17 – 10/16/17 Monday through Friday: 8:00 am – 8:00 pm ET
  • Most Intervals Available* Monday through Friday: 11:00 am – 6:00 pm ET
    *Subject to change based on clients needs

Tax Company – Business – Class dates – 9/05/17 – 09/29/17 – $149 cert fee

Service Type: Customer Service & Software Tech Support

  • Interact with  business customers (small to mid-sized tax preparation firms) via phone, assisting with tech support and tax support questions (knowledge of tax concepts a plus)
  • Research, analyze and determine an appropriate course of actions in a variety of situations for business customers
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires
  • Provide caring and empathetic customer interactions that positively represent the clients brand
  • Use analytical and organizational skills to solve complex customer issues through troubleshooting, critical thinking, and problem-solving

Suggested 30 interval (15 hour) SOW per week

  • Peak Weekend Requirement
    Sat 10/14/17 & Sun 10/15/17 8 intervals (4 hours) required on either day or a combination of both
  • Peak Day Requirement
    Monday 10/16/17 6 intervals (3 hours)

Intervals Available*: 

  • Intervals Available* 10/2/17 – 12/31/17 Monday through Friday 8:00 am – 8:00 pm ET
  • Most Intervals Available* Monday through Friday 11:00 am – 6 pm ET
    *Subject to change based on clients needs

Popular Car Rental CompanyClass 9/26/17 – 10/17/17 – $149 cert fee

Service Type: Phone Service, Reservations & Sales

  • Responding to general inquiries
  • Providing information regarding the car rental center location in question
  • Respond to inbound sales and customer service inquiries from client’s customers
  • Answer inbound calls for customers requesting general information regarding services provided and location specific information. To include hours of operation, rental policies, location way finding, etc.
  • Agents assist customers in reserving a vehicle, and must use sales tactics such as assuming the sale and overcoming objections. The agent will need to input reservation and all pertinent information into the client

Suggested 20 interval (10 hour) SOW per week

  • Weekend Requirements 4 intervals (2 hours) required on a Sat, Sun or combination of both

Intervals Available:*

  • Sunday 11:30am – 3:00pm EST
  • Tue-Wed 11:30am – 9:00pm EST
  • Thursday 8:00am – 9:00pm EST
  • Fri-Sat 8:00am – 3:00pm EST
    Most Intervals Available*
  • Wed – Thu 2:00pm – 9:00pm EST Fri – Sat 9:30am – 3:00pm EST
    *Subject to change based on clients needs